Volunteer Reception & Admin Support

Job title:             Reception & Admin Support

Reporting to:   Volunteer Coordinator

Location:          48-52 Allcock Street, Birmingham B9 4DY

Hours:                5 hours per week


Overall purpose of role
To assist our receptionist by providing a friendly welcome for all visitors. Dealing with some phone enquiries and supporting the reception with administration tasks.


Key Tasks include

1. Supporting the receptionist by greeting and welcoming visitors, clients and contractors at the door

2. Support with the receiving of deliveries and donations.

3. Answering telephones and assisting with general enquiries.

4. Assisting with incoming and outgoing post.

5. Ensure confidentiality is maintained at all times.

6. Helping with any general administration duties such as photocopying.

SIFA Fireside is committed to ensuring it’s staff team is reflective of the community we represent, and we welcome applications from individuals who have lived experience of the issues our clients face.

To apply please send your completed application form to recruitment@sifafireside.co.uk

Download the Volunteer Application Form here

Download the Volunteer Role Description here