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Adult Lead Worker Service Lead

Job title: Adult Lead Worker Service Lead

Reporting to: Service Manager

Contract: Permanent

Location: 48-52 Allcock Street, Birmingham B9 4DY

Hours: 35 Hours

Salary: £26,587

Date last updated: October 2024

Who are we?

We are SIFA Fireside, the support service for any adult in Birmingham that faces homelessness. For 40 years we have supported Birmingham’s most vulnerable people through Homelessness Intervention, Prevention and Recovery services.

Overall purpose of job: The Adult Lead Worker service is based at our main hub in Digbeth but provides city-wide support to adults experiencing multiple disadvantage. This service provides flexible, strengths-based advice and support to people aged 18 years plus who experience two or more of substance use, poor mental health, history of repeat homelessness and offending history. Clients may also be serially excluded from services or be at risk of exclusion from mainstream services.

This is a targeted service that aims to build resilience, improve health and wellbeing and move people towards independent living at an early stage, in order to prevent or delay the need for crisis interventions.

The Lead Workers will also act as a community navigator linking the client into local services and activities, ensuring access to and receipt of necessary care and support that will vary for each client.

You will be leading a large team of Lead Workers and report to the Service Manager.

Selection of Service Management duties

1. To oversee operational delivery of the Adult Lead Worker Service to ensure that the outcomes are achieved in line with the contract requirements.

2. To manage data capture relating to the contract and ensure effective support plans, case notes and statistical data analysis is available.

3. To assist in regular reporting through a range of statistical data, case studies, client feedback and other routes on a monthly and quarterly basis.

4. Work alongside and in partnership with other services across the city to promote appropriate referrals and joint working to get the best outcomes for clients.

For the full list of Key Tasks, Managerial Responsibilities and Requirements, please see the Job description and Person Spec below.

To apply, please download and complete the application form below and return it along with the Equality and Diversity Monitoring form to recruitment@sifafireside.co.uk. Closing date: 9am Monday 11th November.

If you have not received a response within a week of the closing date, unfortunately your application has been unsuccessful on this occasion. Due to the number of applicants we receive, we are unable to respond to unsuccessful candidates. 

Click here to download the Job Description

Click here to download the Personal Specification

Click here to download the Application Form

Click here to download the Equality and Diversity Monitoring Form