We all need support sometimes. SIFA Fireside is here for you when it feels like no-one else is.
Homelessness Support Centre Opening Times
Emergency and Rough Sleeper Support: Mon-Fri, 9am – 12.45pm
Support appointments, advice and information available throughout the day (please book via reception)
Recovery Workshops & Skills Development: Mon-Fri, 1:00pm onwards (excl. Weds)
Telephone: 0121 766 1700 (Reception hours: 9am – 3pm, Monday – Friday)
If you are experiencing homelessness, you can contact the Birmingham City Council Housing Options team at Newtown Housing Options Centre directly on 0121 303 7410.
If you’re looking for support outside of SIFA Fireside’s opening hours, emergency accommodation support is available from:
- Birmingham City Council Housing Service: 0121 303 2296
If you are looking to self-refer outside of office hours, or if you are concerned about someone sleeping rough in Birmingham, support is also available at thestreetlink.org.uk.
The main entrance to our Support Centre is at Liverpool Street, Deritend, Birmingham, B9 4DY:
Homelessness Intervention in Birmingham
Our Support Centre welcomes people experiencing homelessness, those who are rough sleeping and those in need of emergency support from 9am onwards, from Monday – Friday.
SIFA Fireside works with single adults and childless couples aged 25 or over who are experiencing homelessness. Support for under 25s is available from St Basils Housing on 0300 303 0099 whereas under 18s should get in touch with Social Services on 0121 675 4806.
Our Homelessness Intervention Team (HIT) will undergo a triage with clients to assess their individual situation and ensure that clients’ basic essential needs are met. This can include a freshly cooked meal, a hot shower and a clean set of clothes if needed.
It doesn’t just stop there though. SIFA Fireside can provide specialist advice and information on housing, health and welfare, so individuals can work their way through homelessness. We also offer a ‘Care Of’ postal address, safe document storage and access to a range of health services including a nurse, optician, chiropractor, podiatrist and mental health support.
Add to that an internet connection, a friendly conversation, food parcels and much more and you’ll see why SIFA Fireside says “Birmingham, you’re not alone.”
Prevention
SIFA Fireside aims to provide vulnerable adults at risk of homelessness with support all in one place. We strive to help individuals to maintain their accommodation, support with substance misuse, improve their health and wellbeing and increase their aspirations for the future.
Working in partnership with other agencies, we can support with:
- Tenancy sustainment
- Benefits assistance
- Substance misuse support
- Engaging with services
- Community engagement
- Working towards independence
- Navigating Property Challenges such as Complaints, Support Worker Issues etc
Our Housing Transition services and Exempt Accommodation services are accessible by referral and are appointment-based. You can make appointments or self-refer over the phone on 0121 766 1700 between 9am and 3pm, from Monday to Friday or by emailing office@sifafireside.co.uk.
Recovery
Our Recovery services include a range of provision to support people to move away from our services and develop the skills and networks to flourish independently in their communities.
Here in our Support Centre, you’ll also find in-house job clubs, community nurse appointments, English language lessons, barber visits, cooking classes, budgeting workshops as well as client focus groups where you can tell us what services you want to receive.
We are also able to support clients who have restricted eligibility to public funds or those who require ID for a range of accommodation, work or benefit application reasons.
We welcome anyone at risk of becoming homeless to arrange appointments to attend our Support Centre from 10.30am onwards from Monday – Friday (excluding Wednesdays). Appointments can be made at our Support Centre on 0121 766 1700.
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