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Peer Support Worker

Job title: Peer Support Worker

Reporting to: Peer Support Service Lead

Contract: Fixed Term until May 2025

Location: 48-52 Allcock Street, Birmingham B9 4DY

Hours: 3 x 18-hour posts

Salary: £19,838 (pro rata for part time post)

Who are we?

We are SIFA Fireside, the support service for any adult in Birmingham that faces homelessness. For 40 years we have supported Birmingham’s most vulnerable people through Homelessness Intervention, Prevention and Recovery services.

Overall purpose of job

Our Support Centre is based in Digbeth delivering a range of services to those experiencing homelessness or who are vulnerably housed. This is a new and exciting service offering something different to address some of the challenges faced by those individuals, aiming to facilitate connection, motivate and inspire, and provide a non-judgemental, listening ear to empower those individuals to make informed choices.

The Peer Support role will be conducting outreach work within the local community to assist individuals aged 18+ who often struggle with loneliness and disconnection from society to settle into accommodation and begin to engage with support. They may have limited experience of managing tenancies and will often struggle to trust services, especially when transitioning to unfamiliar accommodation and this can result in them feeling safer on the streets within their known community, leading to reluctance to engage and share their experiences to improve their situations.

Our Peer Support Workers aim to bridge this gap, offering lighter-touch support for a successful, individualised relationship to develop which can aid the transition to independent living, including practical, health and wellbeing, social and potential employment, education and training support.

Key tasks (selection of)

1. To support people within the community, within their homes and when they are accessing services.

2. Building and maintaining trust with clients, recognising the unique challenges they face and fostering a sense of safety in the relationship.

3. To develop non-judgemental supportive relationships that enable them to build confidence and identify their goals and aspirations.

4. Offering companionship and emotional support to homeless individuals, offering a listening ear and fostering a non-judgemental relationship.

5. Be prepared to assist in crisis intervention and support during challenging situations, connecting individuals with appropriate professional help when needed.

For the full list of Key Tasks, Responsibilities and Requirements, please see the Job description and Person Spec below.

To apply, please download and complete the application form below and return it along with the Equality and Diversity Monitoring form to recruitment@sifafireside.co.uk. Closing date: 9am Friday 22nd November.

If you have not received a response within a week of the closing date, unfortunately your application has been unsuccessful on this occasion. Due to the number of applicants we receive, we are unable to respond to unsuccessful candidates. 

Click here to download the Job Description

Click here to download the Personal Specification

Click here to download the Application Form

Click here to download the Equality and Diversity Monitoring Form